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Noticeboard

When the Surgery is closed, please call 111 for Out of Hours Care & Advice

New Service : DoctorLink - Select from Further Information menu on right or see Appointments above for more information. Click Here To Register

PRESCRIBING GUIDELINES: In March 2018, NHS England published guidelines about reducing the prescribing of medicines or treatments that are available to buy over the counter. This means that certain medicines may no longer be prescribed if you can buy them over the counter. Click on Prescriptions from the main menu for details on which medicines can be purchased from a Pharmacy.

Let us know how you think we are doing - CLICK HERE to leave a Review for Connaught Surgery on the NHS Choices website. Thank you

A & E : ALWAYS contact the GP first before attending A&E.... unless you have chest pains or suspected broken bones. You may be seen quicker at the practice .... It could save you time !

If you require a HOME VISIT please call before 10.30am.

We welcome any suggestions or comments about this website - our aim is to make it user-friendly.

Appointments

 

circled_dayAll surgeries and clinics are by appointment only. To book you can telephone anytime during our opening hours except on Tuesdays between 18:30 - 20:30.

You can also book Doctor appointments online. Please note that appointments for the Nurse cannot be booked online.

If you have already registered for this service and wish to book an appointment please click here 

If you wish to register for online services please contact the Surgery and provide an email address. You will then be issued with a letter providing a unique passcode & instructions on how activate your online services account.

We aim to give an appointment with any GP within 2 working days of your request. Should you request a specific GP you may have to wait a little longer.

There is no limit to how many times you visit a Doctor, however there is a limit on how many concerns you can discuss during your visit.

PLEASE NOTE THAT ONE APPOINTMENT FOR A DOCTOR SHOULD ONLY BE FOR ONE CONCERN AND ONE PATIENT. This prevent the appointments from running late and allows you to be thoroughly assessed. Did you know we also offer telephone appointments?

If you have multiple issues, the Doctor may ask you to book another appointment.

Help us to help you. Thank you in advance for your co-operation.

New Service :  DoctorLink

We have been looking at how we can improve access to Practice services; DoctorLink is our new online service where you can access advice and appointments on line.

Registration is simple and you can register here Click to Register

For all urgent appointment, we ask that you undertake a symptom assessment through DoctorLink.

The symptom checker will ask you a number of questions to help to identify your problem.

The outcome of your assessment will direct you to the right treatment, whether emergency care, your GP, nurse or self-care.

If your outcome indicates that an appointment is required, you simply click on the “book an appointment” button and book your appointment directly.

If no appointments are available, you will see a “request an appointment” button, please click this.

Once the request has been submitted, you will then be contacted by the Practice Team, to arrange an appointment within the identified timeframe (as outlined in the outcome of your symptom checker).

The information you provide will be shared with our clinical team (where appropriate) and will assist in providing robust information of your problem to the required clinical team member prior to your appointment. 

Emergencies

If you have an urgent problem please ring the Practice at 8.00am. You may either be able to speak to or see a GP/Nurse on the same day however please be prepared to sit & wait.

Out Of Hours Service

You can now see a Nurse or GP at the Enfield Hubs:

(1) Evergreen Primary Care Centre

(2) Carlton House Surgery

(3) The Woodberry Practice.

Evening & weekend appointments available to all Enfield patients. Mon-Fri 6.30pm-8.00pm Weekends & public holidays 8.00am-8.00pm . Contact the Surgery or if the Surgery is closed call 111 to book appointments at any of these Hubs.

Click Out of Hours Services when Practice closed for more details for Out of Hours services when Practice closed

Practice Nurses

In a number of cases it might be worth considering an appointment with a practice nurse rather than a doctor. Practice nurses are qualified to deal with many ailments and you may be seen more quickly.

Cancellations

If you cannot attend an appointment for any reason please inform us as soon as possible in order for us to give the slot to someone else. It is practice policy that patients may be removed from the doctor’s list if the patient fails to attend or cancel three booked appointments.

 
Call 111 when you need medical help fast but it’s not a 999 emergencyNHS ChoicesThis site is brought to you by My Surgery Website